Support Agent
- Total activity 1128
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 17
- Subscriptions 613
Activity overview
Latest activity by Support Agent-
Support Agent created an article,
Protopixel LED Strip RGBCW-84-24v Spec Sheet
This document includes key information such as voltage, power consumption, pixel type, LED density, dimensions, cut points, wiring requirements, and compatibility notes.
-
Support Agent created an article,
Protopixel LED Strip RGBCW-84-24V Overview
A dynamic RGBCW LED strip designed to turn light into a living medium—blending color, white tones, and movement into seamless experiences.It enables the creation of lighting content that evolves ac...
-
Support Agent created an article,
Supported ICs
The following list identifies the LED Integrated Circuits (ICs) that have been fully validated for seamless interoperability with all Protopixel hardware.Protopixel devices are designed exclusivel...
-
Support Agent created an article,
Protopixel Receiver Overview
The Gate SPI Wired Long-Range features eight outputs that utilize the RS485 serial communication protocol. Each output connects the controller to a receiver located next to the LED luminaires; this...
-
Support Agent created an article,
-
Support Agent created an article,
How do Casambi Keypads work in Project Tool?
Casambi keypads can be integrated into your ProtoPixel installation through the Gate Casambi. To do so, make sure the keypads are part of the same Casambi network as the Gate. If you haven’t create...
-
Support Agent created an article,
Working with Casambi Keypads
Casambi keypads can now be integrated into your Protopixel installation using the Gate Casambi. The inclusion process is similar to adding luminaires, with a few additional steps to ensure proper d...
-
Support Agent created an article,
How to change the name of devices?
To change the name of a device in the ProtoPixel App:Access the installation and select the device you want to renameSelect the rename iconWhen the modal opens, enter the new nameClick the "Save" b...
-
Support Agent created an article,
How do I adjust the brightness of a device?
To control a luminaire, select it from the Elements list. This automatically opens the properties panel, displaying the selected luminaire's capabilities.To adjust the brightness, simply move the s...
-
Support Agent created an article,
Can I add new elements to an existing Installation?
Here's a brief summary on how to add an element to an existing wireless installation using the ProtoPixel App: Navigate to "Manage installation" in the main menu Then tap the "+" button Choose the ...